Public Offer

1.1. The terms and definitions used in this Agreement shall have the following meanings:

1.2. This Agreement is a public contract in accordance with Article 633 of the Civil Code of Ukraine, the terms of which are established equally for all Buyers.

1.3. This Agreement is posted on the Website and constitutes a public offer in accordance with Article 633 of the Civil Code of Ukraine.

1.4. This Agreement is an adhesion contract, meaning a contract that can only be entered into by the Buyer joining the proposed agreement as a whole. The Buyer cannot propose their own terms.

1.5. The Seller ensures the availability of Goods offered for sale. Product information posted in the online store, including photographs, may differ from the actual appearance of the Goods. Descriptions and characteristics of Goods indicated on the website do not contain exhaustive information and may contain inaccuracies. The Buyer may obtain full information about the Goods of interest by contacting the Seller. Contact information is posted on the Website.

1.6. The price of the Goods and delivery cost are indicated on the Website in the relevant sections and are additionally displayed when placing an Order and in the order confirmation email.

1.7. By entering into this Agreement, the Buyer confirms that they have fully read and agree to its terms, and if the Buyer is a natural person, grants permission to process their personal data for the purpose of fulfilling the terms of this Agreement, conducting settlements, and receiving invoices, delivery notes, and other documents. Permission for personal data processing is valid for the entire term of the Agreement. Furthermore, by entering into this Agreement, the Buyer confirms that they have been informed (without additional notification) of the rights established by the Law of Ukraine "On Personal Data Protection" and the purposes of data collection. The scope of the Buyer's rights as a personal data subject under the Law of Ukraine "On Personal Data Protection" is known and understood by them.

1.8. This Agreement is deemed concluded from the moment the Buyer places an Order in accordance with Section 4 of this Agreement.

2.1. The Seller undertakes to transfer the Goods to the Buyer's ownership, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

2.2. Ownership of the Goods passes to the Buyer at the moment of acceptance of the Goods by the Buyer under the terms established by this Agreement.

2.3. The Seller guarantees that the Goods are not pledged, are not the subject of a dispute, are not under arrest, and no third-party rights exist over them.

2.4. The Seller and Buyer confirm that this Agreement is not fictitious, sham, or entered into under duress or fraud.

3.1. The Buyer's acceptance of the offer to enter into this Agreement is carried out by placing an Order for Goods in the online store on the terms specified in this Agreement.

4.1. The Buyer independently selects Goods on the website and adds selected Goods to the "Cart" by clicking the "Add to Cart" button.

4.2. After clicking the "Proceed to Checkout" button, the Buyer fills in the Order form, providing their first name, last name, email, phone number, delivery address, payment method, delivery method, and other data necessary for the Seller to fulfill their obligations under the Agreement.

4.3. By clicking the "Confirm Order" button, the Buyer agrees to all terms of this Agreement and confirms that they have received exhaustive information about the Goods, their main characteristics, price, delivery cost, and delivery terms.

4.4. The Order is considered placed after completing the actions provided for in clauses 4.1 and 4.2 of this Agreement and clicking the "Confirm Order" button.

5.1. The Seller's Order processing and confirmation period is up to 2 (two) business days from the moment of placement. If the Seller requires additional time for processing and confirmation, such period shall be agreed upon with the Buyer additionally.

5.2. The Seller confirms the Order by sending an email to the address provided by the Buyer when placing the Order, indicating the main characteristics of the Goods, the Order number assigned by the Seller, the price, quantity, delivery cost, delivery timeframe information (if delivery was ordered), and a link to this Agreement.

5.3. If it is impossible to fulfill a confirmed Order due to the absence of the ordered Goods, the Seller shall immediately notify the Buyer, but no later than 30 (thirty) days from the moment of placing the Order.

6.1. Website registration is currently not available. Orders are placed without registration by filling in the Order form in accordance with Section 4 of this Agreement.

7.1. The price of the Goods is indicated on the Website for each unit of Goods separately and includes taxes.

7.2. All prices for Goods are indicated in the national currency of Ukraine — hryvnia. Prices may additionally be indicated in US dollars or other foreign currencies, however all payments for Goods are made in hryvnia. Depending on exchange rate fluctuations set by the National Bank of Ukraine, amounts actually debited from the Buyer's account in foreign currency may differ from the price indicated on the Website. All costs associated with commissions and other fees charged by the bank for foreign currency conversion are borne by the Buyer.

7.3. Payment for Goods is made by non-cash method using bank cards in accordance with the rules of the relevant payment system.

7.4. Payment for Goods using a bank card is made immediately after the Buyer selects the Goods.

8.1. Delivery of Goods is carried out within the territory of Ukraine by the Seller independently or through third parties (delivery services, transport companies, etc., at the Seller's discretion).

8.2. If the Goods selected by the Buyer are available in the Seller's warehouse, delivery is carried out within 30 (thirty) calendar days from the date of placing the Order in accordance with Section 4 of this Agreement.

8.3. Regardless of the chosen delivery method, the Seller's obligations regarding delivery of Goods are considered fulfilled in full from the moment the Goods are handed over to the transport company or courier performing the delivery.

8.4. If delivery is carried out by a transport company, delivery is performed according to the transport company's delivery terms.

8.5. Goods are handed over to the Buyer upon presentation of an identity document by the person receiving the Goods.

8.6. Delivery costs are paid by the Buyer, unless otherwise provided by delivery terms for a certain period.

8.7. Delivery costs are determined according to the tariffs of the delivery service or transport company performing the delivery.

8.8. The Buyer can check delivery costs (tariffs) within Ukraine directly with the delivery service or transport company.

9.1. Acceptance of Goods is carried out by the Buyer at the moment of delivery.

9.2. During acceptance, the Buyer is obligated to check the external integrity of the packaging, then open it and directly verify the proper external condition of the Goods (absence of mechanical damage) and completeness.

9.3. If there are no complaints about the quality and completeness of the Goods, the Buyer is obligated to accept the Goods.

9.4. The Seller is obligated to provide the Buyer with a receipt confirming the purchase, marked with the date of sale, and care instructions for the Goods.

9.5. If the Buyer discovers defects or essential defects during acceptance, the Buyer has the right to refuse acceptance and terminate this Agreement, or refuse acceptance and demand replacement with the same or similar Goods available from the Seller.

10.1. The Buyer has the right to return or exchange Goods of proper quality for a similar item within 14 (fourteen) calendar days from the date of receipt, not counting the day of purchase, provided all of the following conditions are met:

10.2. The Buyer has no right to return or exchange underwear and hosiery of proper quality under any circumstances.

10.3. If at the time of exchange a similar item is not available, the Buyer may purchase any other items from the available range with appropriate price adjustment, or terminate the Agreement and receive a refund for the returned Goods, or exchange the Goods for a similar item upon its first arrival in stock.

10.4. If essential defects arising from the fault of the manufacturer (Seller) or product falsification confirmed by expert opinion are discovered during the warranty period, the Buyer has the right to terminate the Agreement with a refund, or demand replacement with the same or similar Goods available from the Seller.

10.5. Either the Buyer or Seller may terminate this Agreement at any time before the Buyer accepts the Goods.

10.6. The Buyer has the right to terminate this Agreement within 14 (fourteen) calendar days from the date of receipt, not counting the day of purchase, provided all conditions of clauses 10.1.1 and 10.1.2 are met.

10.7. If the Goods were shipped by post, in the event of Agreement termination, the Goods must also be returned by post.

10.8. The Seller undertakes to reimburse the Buyer's expenses related to returning Goods with essential defects as specified in clause 10.4.

10.9. In the event of Agreement termination and return of Goods that were paid for by non-cash method, the funds shall be returned by the Seller within 7 (seven) business days from the moment of Goods return.

11.1. The Seller guarantees that the Goods conform to the state standards and/or technical specifications of Ukraine applicable to such type of Goods.

11.2. The Seller is not liable for defects in the Goods if they arose after delivery to the Buyer due to the Buyer's violation of usage rules (care instructions) or storage conditions, actions of third parties, or force majeure.

11.3. The Seller establishes a warranty period of 30 days. The warranty period begins from the day following the Buyer's acceptance of the Goods.

11.4. If defects are discovered during the established warranty period, the Buyer has the right to demand:

11.5. During warranty repair, the warranty period is extended by the time the Goods are in repair.

12.1. This Gift Certificate Policy ("Policy") governs the use and redemption of gift certificates ("Gift Certificates") purchased on inchbodycloth.com ("Website"). By purchasing or using a Gift Certificate, you agree to comply with the terms set forth in this Policy.

12.2. Gift Certificates may only be used for a single transaction and cannot be split across multiple transactions or broken into smaller amounts. The full value of the Gift Certificate must be used for a single purchase.

12.3. If a purchase is made using a Gift Certificate and the purchase amount is less than the Gift Certificate value, any remaining balance will be forfeited. No refunds, credits, or cash will be issued for any unused portion of the Gift Certificate.

12.4. Gift Certificates are valid for the period specified at the time of purchase or in accordance with applicable law. After expiration, Gift Certificates cannot be used, returned, or exchanged. Gift Certificates are non-refundable and cannot be exchanged for cash or credit, in whole or in part.

12.5. The Company reserves the right to change or amend this Policy at any time without prior notice. Any changes take effect immediately upon posting on the Website. It is your responsibility to periodically review this Policy for updates.

12.6. By purchasing, accepting, or using a Gift Certificate, you agree to comply with the terms of this Policy, which may be amended over time. If you disagree with any part of this Policy, you should not purchase, accept, or use a Gift Certificate on our Website.

13.1. In the event of complaints regarding purchased Goods, the Buyer has the right to contact the Seller by sending an email to the address listed on the Website.

13.2. The complaint review period is up to 10 (ten) business days from the moment the complaint is received.

13.3. For complaints regarding essential defects arising from the fault of the manufacturer (Seller) or product falsification, the Buyer is obligated to attach an expert opinion.

13.4. After the Buyer receives the Goods, complaints regarding the external appearance or completeness of the Goods shall not be accepted.

14.1. The term of this Public Offer is established from the moment of its publication on the Website and is automatically extended each subsequent year.

14.2. Withdrawal of this Public Offer may be carried out by the Seller at any time, which shall not constitute grounds for termination of already concluded Agreements.

14.3. The Seller has the right to unilaterally amend this Agreement with simultaneous publication on the Website. Amendments to this Agreement shall not apply to Agreements concluded prior to the publication of such amendments on the Website.

15.1. The parties are liable for non-performance or improper performance of the terms of this Agreement in the manner provided by this Agreement and the current legislation of Ukraine.

15.2. In the event of force majeure circumstances, the parties are released from the performance of the terms of this Agreement. Force majeure circumstances are understood as events of an extraordinary, irreversible, and unforeseeable nature that exclude or objectively impede the performance of this Agreement, the occurrence of which the Parties could not foresee or prevent by reasonable measures.

15.3. A Party invoking force majeure circumstances must promptly notify the other Party of the occurrence of such circumstances.